PROYAZILIM Privacy Policy and Personal Data Protection Policy

1. Introduction As PROYAZILIM (hereinafter referred to as the "Company" or "we"), we place the highest importance on the privacy of our customers and visitors who use the services offered through https://www.pro-yazilim.com (the "Website"), and take utmost care to protect the security of your personal data. This Privacy Policy explains what information we collect about you when you visit our website or use our services, how we use that information, with whom we may share it, and your rights in relation to that information.

2. Personal Data We Collect We may collect various types of data while you use our website to provide you with better service. These may include:

• Identity and Contact Information: Information that you voluntarily provide through contact forms, support requests or purchases of services, such as your first and last name, email address and telephone number.

• Technical Data: Automatically collected analytical information such as your IP address, browser type, operating system, times of entering and leaving the website, and pages you visit.

• Cookie Data: Information collected through small data files placed on your device to personalize the user experience and improve website performance.

3. Purposes of Processing Personal Data The personal data we collect is processed for the following purposes in accordance with Personal Data Protection Law No. 6698 (KVKK):

• Providing, improving and maintaining our services,

• Responding to user requests, questions and support needs,

• Ensuring the security of our website and resolving technical errors,

• Performing analytics to improve the user experience,

• Fulfilling our legal obligations.

4. Cookies and Tracking Technologies PROYAZILIM uses cookies to ensure that the website functions efficiently and to optimize the user experience. Cookies do not harm your device and cannot, on their own, be used to identify you personally. You can change your browser settings to reject cookies or receive notifications; however, doing so may prevent you from using some features of our website fully.

5. Sharing of Personal Data PROYAZILIM does not sell, rent or share its users’ personal data with third parties for commercial purposes without the user’s explicit consent. Your personal data may be shared only in the following circumstances:

• When requested by legal authorities or courts, for the purpose of fulfilling legal obligations,

• With trusted business partners and technical infrastructure providers who work with us to deliver our services and comply with our confidentiality standards (only to the extent necessary).

6. Data Security We take all necessary technical and administrative security measures (such as SSL encryption and secure server infrastructure) to protect your personal data against unauthorized access, loss, use, alteration or disclosure. However, we would like to remind you that no transmission of data over the internet can be guaranteed to be 100% secure.

7. Your Rights (Article 11 of the KVKK) Under Law No. 6698 (KVKK), you have the following rights as a personal data subject:

• To find out whether your personal data is being processed,

• To request information if your personal data has been processed,

• To learn the purpose of processing and whether your data is used in accordance with that purpose,

• To know the third parties to whom your data has been transferred, within Türkiye or abroad,

• To request correction of incomplete or inaccurate data and to request its deletion.

8. Changes to This Policy PROYAZILIM reserves the right to update this Privacy Policy without prior notice due to changes in legal requirements or service policies. Changes take effect on the date they are published on our website.

9. Contact If you have any questions, comments or requests regarding our privacy policy or the processing of your personal data, you can contact us at info@pro-yazilim.com or through the contact forms on our website.