Technical Service and Repair Tracking Software

Technical Service and Repair Tracking Software

A service management system for tracking repair devices, customers, staff, appointments and customer status notifications.

Features and Capabilities

• Customer registration and customer list with associated repair devices
• Quick addition of new devices and manufacturers while processing a job
• Store relevant device access credentials/patterns when needed
• Automatic email updates when technicians change repair status
• Appointment assignment after accepting a device and overdue appointment alerts
• Service and appointment history
• Send announcements to all or selected staff
• Staff account access control
• Public device status lookup using a customer number
• Optional email notices for service updates.

Live Demo and Original Visuals

View live demo / related website

View live demo / related website